kb89 Terms & Conditions — Your Rights & Responsibilities
This page describes in detail the full terms and conditions for using the kb89 platform. Please read it carefully before creating an account.
Table of Contents
- General Provisions & Definitions
- Account Registration & Eligibility
- Account Security & Responsibility
- Deposit & Withdrawal Policy
- Bonuses & Promotional Offers
- Betting & Gaming Rules
- Prohibited Activities
- Account Suspension or Closure
- Privacy & Data Protection
- Responsible Gaming
- Dispute Resolution
- Limitation of Liability
- Changes to Terms
- Contact
01General Provisions & Definitions
These terms and conditions ("Terms") form a legal agreement between the kb89 platform ("Platform", "Site", "kb89") and the user of its services ("User", "you"). Accessing the kb89 website or using any of its services means you fully accept these Terms.
The key terms used in these Terms are defined below:
"Platform"
Refers to the kb89 website, applications, and all associated digital services.
"Account"
The user's registered personal profile through which services are accessed.
"Bonus"
Promotional credits, cashback, or other rewards offered by kb89.
"Wagering"
The minimum betting amount required to be met before bonus funds can be withdrawn.
These Terms are written in Bengali and apply to users in Bangladesh. In the event of any dispute, the Bengali version of this document shall be considered final.
02Account Registration & Eligibility
To open an account at kb89 and use its services, you must meet the following conditions:
- Age Requirement: Only those aged 21 or above may open an account.
- One Account: Each person may open only one account. Creating multiple accounts is strictly prohibited.
- Accurate Information: All information provided at the time of registration must be completely truthful and accurate.
- Identity Verification: kb89 may request identity documents, proof of address, or other documents at any time.
- Betting on Behalf of Others is Prohibited: Betting or gaming on behalf of another person is not permitted.
Once registration is complete, your account will be activated and you will be able to use all kb89 services. kb89 reserves the right to reject any application.
03Account Security & Responsibility
Ensuring the security of your account is your own responsibility. You must follow the security guidelines below:
- Use a strong and unique password that has not been used anywhere else.
- Never share your login details with any third party.
- Always log out after logging in from a public or shared device.
- If you suspect unauthorized access to your account, contact support immediately.
You will be responsible for all activities carried out from your account until you notify kb89 in writing of any account compromise.
04Deposit & Withdrawal Policy
The following rules apply to financial transactions at kb89:
Accepted Payment Methods
Transactions at kb89 are currently supported via: bKash, Nagad, Rocket and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Sonali Bank).
Deposit Terms
- Minimum deposit amount: ৳300 (per method).
- The depositing account must match the name registered on your kb89 account.
- Deposits from accounts held in a third party's name are not accepted.
- kb89 reserves the right to verify any deposit and may place it on hold if necessary.
Withdrawal Terms
- Minimum withdrawal amount: ৳1,000.
- Withdrawals are typically processed within 10 to 45 minutes.
- Withdrawals can only be made through the same method used for the deposit.
- Withdrawals may be delayed if bonus wagering requirements have not been met.
- Withdrawal requests may be rejected if identity verification has not been completed.
05Bonuses & Promotional Offers
The following conditions apply when accepting bonuses and promotional offers from kb89:
Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to ৳15,000. For example: depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000.
Wagering Requirement
The wagering requirement for the welcome bonus is 15 times the bonus amount (not on deposit + bonus). Example: ৳1,000 bonus × 15 = ৳15,000 must be wagered before the bonus can be withdrawn.
General Bonus Rules
- Bonuses are for personal use only — they cannot be transferred or assigned to others.
- A promotion may not be participated in more than once, unless clearly stated in the offer.
- Each bonus offer applies only once per IP address or device.
- kb89 reserves the right to modify, suspend, or cancel any bonus offer at any time.
- If bonus abuse is suspected, kb89 may investigate the account and cancel the bonus.
06Betting & Gaming Rules
All betting and gaming activities at kb89 are governed by the following rules:
- All bets are final once placed and cannot be changed or cancelled.
- Winnings or odds paid out incorrectly due to technical errors will be considered void.
- kb89 reserves the right to void bets placed on clearly incorrect odds or scores.
- Casino game outcomes are determined by a Random Number Generator (RNG) and all games follow fair play principles.
- If a connection is lost during a game session, the last recorded result will be considered final.
For sports betting, wagering is available on cricket, football, kabaddi, and various other sports. The outcome of any match is determined based on the official announcement of the governing body (such as ICC, FIFA).
07Prohibited Activities
The following activities are strictly prohibited at kb89 and any violation will result in immediate account closure:
- Money Laundering: Depositing or transacting funds obtained from illegal sources at kb89.
- Fraud: False information, stolen payment details, or any other deceptive activity.
- Bots & Software: Using automated software, bots, or artificial intelligence for betting or gaming.
- Account Sharing: Allowing others to use your account or accessing another person's account.
- Bonus Abuse: Creating multiple accounts with the intention of claiming bonus benefits.
- Match Fixing: Attempting to predetermine the outcome of a match.
- Hacking: Attempting unauthorized access to kb89's systems or servers.
08Account Suspension or Closure
kb89 may temporarily suspend or permanently close any account under the following circumstances:
- Violation of any clause of these Terms.
- Failure to complete identity verification or submission of false documents.
- Account remaining inactive for an extended period.
- Account closure at the user's own request.
- Self-exclusion request under responsible gaming policy.
If you wish to close your account, please contact support. You will be given the opportunity to withdraw any valid balance before the account is closed, subject to conditions.
09Privacy & Data Protection
kb89 places the highest importance on protecting your personal data. Full details on how data is collected, used, and protected can be found on our Privacy Policy page.
In brief, kb89 uses your information to:
- Manage your account and verify your identity.
- Process deposits and withdrawals.
- Fulfill legal obligations.
- Maintain platform security and prevent fraud.
Your information will not be sold to third parties. However, it may be shared with relevant authorities when required by law or for security purposes.
10Responsible Gaming
kb89 considers responsible gaming a core principle. Gambling is a form of entertainment — not a solution to financial problems.
We provide the following tools:
- Deposit Limit: Set a maximum daily, weekly, or monthly deposit amount.
- Session Limit: Set a time limit on continuous gaming sessions.
- Self-Exclusion: The option to suspend your account for a set period.
- Reality Check: Display of time and spending information at set intervals during a gaming session.
If you or someone you know is suffering from a gaming addiction, contact support immediately or visit the Responsible Gaming page.
11Dispute Resolution
For any dispute or complaint, please follow the process below:
- First Step: Contact the support team via live chat or by email at [email protected].
- Provide Details: Submit the date, time, amount, and all relevant information related to the complaint.
- Investigation Process: kb89 will verify the complaint and gather relevant information.
- Decision: Once the investigation is complete, kb89 will communicate the decision in writing.
The decision of kb89 shall be considered final and binding, unless otherwise stated by applicable law.
12Limitation of Liability
kb89 is not liable for the following:
- Any loss caused by internet disconnection or technical issues on the part of third parties.
- Service interruptions caused by force majeure or natural disasters.
- Any loss caused by the user's own negligence or intentional error.
- Issues arising from faults in third-party software or services.
In any circumstance, kb89's maximum liability shall be limited to the total amount of funds held in the user's account.
13Changes to Terms
kb89 reserves the right to change, amend, or update any part of these terms at any time. In the event of changes:
- The updated terms will be published on the website and, where applicable, communicated via email.
- Continued use of the platform after any changes constitutes acceptance of the new terms.
- Reasonable advance notice will be given for significant changes.
Therefore, it is advised to review this page regularly.
14Contact
For any questions or comments regarding these terms, please contact us:
Live Chat
Get instant support in Bengali and English, 24 hours a day, 7 days a week.
Email Support
Email us at [email protected] — our team is active 24/7.
These terms were last updated in 2026. We are always committed to making your experience on kb89 safe, transparent, and enjoyable.